The last two years have accelerated new ways of working and collaborating. Before the pandemic, we couldn’t seem to get off the starting block despite increased investment in tech and a rising movement among workers. And since, many of us have enjoyed the camaraderie of connection from the comfort of home, while some of us, including myself, have struggled with the interim: hybrid working. But I’m convinced that the hard to define “hybrid” is what will finally pave the path to permanent flexibility. Today, the traditional 9-5, five-day workweek looks more old-fashioned than a Ford Model T.

Workers are rightly calling for more flexibility, better work-life balance, and more choice in deciding when, where and how to best do their jobs. They want a permanent move toward more diverse, more flexible work models and we’ve just kicked off the biggest pilot ever over the last few years, the results of which and future phases will likely run and be analyzed and debated for even longer. Still, what’s already clear, is that all signs point to an evolving definition of work, and the need for companies to listen, learn and adapt to what employees want.